Privacy Policy for Cosmic Echo Games
Last Updated: 11/06/2025
At Cosmic Echo Games (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://cosmicecho.games, play our games, or otherwise engage with our services (collectively, the “Services”).
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use our Services.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the Services depends on the content and materials you use, and includes:
A. Personal Data
Personally identifiable information, such as your name, email address, and other contact details that you voluntarily give to us when you:
- Register for an account.
- Sign up for our newsletter.
- Contact us for support.
- Participate in community forums or social media features.
B. Derivative Data
Information our servers automatically collect when you access the Services, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Services.
C. Gameplay and Analytics Data
When you play our games, we may collect data about your interactions, including:
- Game progress, scores, and achievements.
- Hardware information (device type, unique device identifiers).
- Crash reports and performance data to help us improve the game experience.
D. Financial Data
We do not store any financial information. All financial transactions are processed through third-party payment processors (e.g., Steam, Epic Games Store, PlayStation Store, etc.). We encourage you to review their privacy policies and contact them directly for responses to your questions.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Services to:
- Create and manage your account.
- Deliver trusted and targeted marketing, service updates, and promotional offers (if you have opted in).
- Email you regarding your account or order.
- Monitor and analyze usage and trends to improve your experience with the Services.
- Notify you of updates to our games or Services.
- Offer new products, services, and/or recommendations to you.
- Perform other business activities as needed.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Respond to product and customer service requests.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
A. By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
B. Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance.
C. Business Transfers
If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
6. Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
7. Options Regarding Your Information
Account Information
You may at any time review or change the information in your account or terminate your account by:
- Logging into your account settings and updating your account.
- Contacting us using the contact information provided below.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.
Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
- Noting your preferences at the time you register your account.
- Logging into your account settings and updating your preferences.
- Contacting us using the contact information provided below.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
trilient@cosmicecho.io